Customer Service Professional for Insurance Products

1 week ago


Yorktown, Virginia, United States Virginia Farm Bureau Full time

Virginia Farm Bureau Companies is a community-driven organization deeply rooted in every county across the state. With a history spanning over 75 years, we have been committed to protecting our members' moments – big, small, and everyday.

We offer a range of insurance products, including auto, home, farm, life insurance, and more. Our team prides itself on providing outstanding service and tailored solutions that meet the unique needs of all Virginians.

The Customer Service Representative/Member Service Specialist role at our York Office in VA offers an excellent full-time opportunity for a career-oriented individual with a customer-focused approach. Key responsibilities include:

  • Providing assistance to county insurance staff in solicitation, processing, and servicing of insurance products
  • Working closely with County Board of Directors
  • Promoting Farm Bureau Bank

To excel in this position, you will require:

  • Previous administrative support experience
  • Strong technical skills, including proficiency in MS Office applications
  • Effective verbal and written communication skills
  • Superb customer service skills and a positive attitude
  • A Property & Casualty license (acquired within 6 months of hire)
  • Previous insurance experience is a plus, as is outside or inside sales experience

Virginia Farm Bureau Companies are dedicated to equal employment opportunities, fostering an inclusive work environment free from bias in all aspects of employment.



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