Customer Service Representative with Excellent Communication Skills

1 week ago


Yorktown, Virginia, United States CVS Health Full time
About CVS Health

We are a leading healthcare company that aims to provide high-quality services to our customers. Our team is dedicated to delivering personalized care and making a positive impact on the lives of others.

Job Summary

The Retail Store Associate position provides an opportunity to excel in a customer-focused role, working both independently and as part of a team. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Providing Exceptional Customer Service: Anticipate customer needs, demonstrate compassion and care in all interactions, and actively identify and resolve potential service issues.
  • Cashier Duties: Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintaining Sales Floor: Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by store manager.
  • Supporting Opening and Closing Activities: Assist with opening and closing store activities as needed.
  • Pharmacy Support: Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
Requirements:
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
  • Qualifications: At least 16 years of age.
Benefits:

We offer a competitive salary range of $15.00 - $18.00 per hour, depending on experience and qualifications. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement savings plan, employee stock purchase plan, term life insurance, short-term and long-term disability benefits, paid time off, and holidays throughout the calendar year.



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