Career Coach

2 days ago

Chicago, Illinois, United States National Louis University Full time
Career Coach - Accelerate U Program

Join National Louis University as a Career Coach for the Accelerate U program, where you will play a vital role in empowering learners to achieve their career goals. As a Career Coach, you will provide essential coaching and mentoring to learners as they complete their training courses and prepare for work.

Key Responsibilities:
  • Coach 3-6 cohorts of learners a year through the training, field-based externship, and job placement process of the Accelerate U program.
  • Facilitate and teach the cohort coaching sessions, using the Accelerate U/Propel coaching curriculum once a week to each cohort.
  • Conduct weekly or bi-weekly individual check-ins with each learner to provide individualized support as they complete the program.
  • Problem-solve with learners to create a personalized Accelerate U success plan and identify appropriate university and community resources and supports to address challenges and ensure completion of the training experience.
  • Serve as the first point of outreach for learner concerns using a variety of advising and interviewing methodologies to support program participants as they overcome barriers.
  • Work closely with Accelerate U instructors to identify areas for additional support from program kick-off through full-time hire in new job.
  • Participate in Accelerate U's selection process, leading small group breakout sessions, interviewing candidates, and supporting learners with pre-work and technology setup.
  • Build community virtually (and in-person where possible) among learners to motivate and build networks.
  • Support learners in completing all necessary enrollment requirements.
  • Track learner progress towards a job, completing externship requirements, certification completion, job applications, and other key metrics indicating program completion.
  • Communicate regularly with Accelerate U staff and instructors regarding learner progress throughout the program.
Requirements:
  • Bachelor's Degree in a relevant field.
  • Three (3+) years professional experience in Education, Social Work, Career Coaching, or Counseling.
  • Proven track record of success coaching and mentoring others, especially in supporting individuals across diverse backgrounds to succeed in careers.
  • Ability to build trusting connections and hold learners to high expectations, with empathy.
  • Strong facilitation and relationship-building skills, including active listening, compassion, and clear communication.
  • Proven experience using relevant technology and leading group sessions online with Zoom, Slack, Google Suite, and other learning management systems.
  • Ability to perform well under pressure while maintaining a positive attitude and building effective relationships with multiple stakeholders.
About National Louis University:

National Louis University is a 135+ year old institution grounded in the values of innovation, access, excellence, and equity. We believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. Our community works hard in the service of students and supports one another like a family.

We offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful.

NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.

We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment.

We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day.

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