Customer Service Representative

2 weeks ago


Rosemont, California, United States Skechers U.S.A. Full time
About the Job
Skechers U.S.A. is seeking a highly motivated and customer-centric individual to join our team as a Retail Sales Associate. In this role, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining store appearance.

Key Responsibilities
* Engage with customers to provide personalized advice on Skechers products and promote sales
* Maintain store appearance by organizing displays, restocking shelves, and managing merchandise
* Achieve sales goals by actively contributing to store sales and promoting Skechers products
* Handle cashier responsibilities accurately processing payments and ensuring customers leave with a great final impression
* Stay informed on Skechers latest footwear, apparel, and accessories sharing product details to improve the customer experience and boost sales

What You Will Do
* Customer Service: Engage with customers to provide personalized advice on Skechers products, making sure each customer walks away with the perfect choice
* Retail Sales Goals: Actively contribute to achieving store and individual sales goals
* Store Operations: Keep the store looking its best by organizing displays, restocking shelves, and managing merchandise
* Cashier Duties: Handle cashier responsibilities, accurately processing payments, and ensuring customers leave with a great final impression

Requirements
* High school diploma or equivalent preferred but not required
* Experience in retail sales, customer service, or cashier roles is a plus but not essential
* Must be at least 18 years of age at time of application

Why Work at Skechers U.S.A.
* Competitive pay with regular pay increases ($16.50-$17.50 hourly)
* Generous discounts on Skechers footwear, apparel, and accessories (including exclusive discounts for Friends and Family)
* Flexible schedule for work-life balance
* On-the-job training to build skills in retail sales, customer service, and cashier duties

About Skechers U.S.A.
Skechers is a global lifestyle brand that designs, develops, and markets a diverse range of footwear, apparel, and accessories. Our mission is to deliver stylish, innovative, and quality products that meet the needs of consumers around the world. We are committed to providing a safe, inclusive, and respectful work environment and offer equal employment opportunities for all employees and applicants without regard to protected characteristics established by local, state or federal law.

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