Member Services Representative

7 days ago


Rosemont, California, United States Taymax Group Full time
Job Title: Member Services Representative

Job Summary:
We are seeking a skilled Member Services Representative to provide exceptional customer service to our members and guests. The successful candidate will be responsible for creating a positive member experience by handling front desk activities, responding to member inquiries, and maintaining the cleanliness of the club.

Duties and Responsibilities:

• Greet members, prospective members, and guests, providing exceptional customer service.
• Handle all front desk related activities, including answering phones, checking members into the system, and signing up new members.
• Facilitate needed updates to member accounts and respond to member questions and concerns.
• Assist in maintaining the neatness and cleanliness of the club.

Qualifications:

• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently and as part of a team.
• A positive, upbeat attitude and a passion for fitness and health.

Physical Demands:

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.

Equal Opportunity Employer:
Taymax Group is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse environment where we all work toward our common goal.

Note to Applicants:
We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment.

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