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Store Leadership Assistant Manager

2 months ago


Oklahoma City, Oklahoma, United States Chico's FAS Full time

Join our dedicated team that focuses on delivering a fashionable and engaging experience, encouraging women to express their individual style.

POSITION SUMMARY:

The Assistant Store Manager will support the Store Manager in fostering a customer-centric sales environment. Key responsibilities include overseeing sales operations, ensuring asset protection, and managing human resources functions to enhance customer satisfaction and profitability.

We are committed to our mission and believe that our teams create an outstanding atmosphere for growth and development.

KEY RESPONSIBILITIES:
Performance Management
  • Review sales data and key performance indicators to identify business needs and implement sales strategies
  • Set clear performance goals and hold the team accountable
  • Manage payroll and inventory budgets
  • Supervise operational tasks such as scheduling, inventory control, and cash management
  • Ensure adherence to regulations and policies, provide training for staff
  • Oversee inventory processes and maintain store aesthetics
  • Foster a high-performance sales culture and educate the team on product offerings
Team Development
  • Encourage and motivate team members, fostering collaborative problem-solving
  • Communicate effectively with the team and drive positive transformations
  • Pursue personal growth opportunities and seek constructive feedback
Customer Engagement
  • Exemplify and promote outstanding customer service standards
  • Employ sales techniques to fulfill customer needs and ensure satisfaction
  • Address customer inquiries promptly and maintain open communication
Talent Management
  • Assist in the recruitment, training, and development of team members
  • Implement training initiatives and evaluate team performance
  • Address human resources matters and enhance team engagement
Additional responsibilities as assigned. This role may be available across various brands with differing duties.

REQUIREMENTS:
  • High School diploma or equivalent
  • Preferred 2+ years of experience in retail management
  • Strong communication skills and a proven customer service record
  • Excellent organizational and leadership abilities
  • Understanding of retail operations and technology
  • Availability for a flexible work schedule
PHYSICAL DEMANDS:
  • Regular walking and standing
  • Occasional lifting of up to 50 lbs.
  • Frequent climbing
We are continuously seeking exceptional talent to join our team. When positions become available, we will review applications to assess eligibility. Accommodations are available for applicants with disabilities. Chico's FAS, Inc. is an equal opportunity employer.