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Oncology Patient Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Oncology Patient Scheduler to join our team at InsideHigherEd. The successful candidate will be responsible for coordinating patient appointments, communicating with healthcare providers, and ensuring seamless patient care.
Key Responsibilities- Scheduling and Coordination: Schedule patient appointments, procedures, and treatments with attention to detail and accuracy.
- Patient Communication: Communicate with patients, healthcare providers, and other stakeholders to ensure timely and effective care.
- Insurance and Demographic Verification: Verify patient insurance and demographic information to ensure accurate billing and scheduling.
- High-Volume Call Handling: Manage high-volume phone calls, responding to patient inquiries and resolving issues in a timely and professional manner.
- Computer Applications and Scheduling Software: Utilize multiple computer applications and scheduling software to schedule patient appointments and procedures.
- Medical Terminology and Scheduling Protocols: Apply complex medical terminology and scheduling protocols to ensure compliance with regulatory requirements.
- Process Coordination: Coordinate processes and timing for special procedures and treatments, ensuring seamless patient care.
- Notification and Follow-Up: Notify patients and healthcare providers of appointment changes, cancellations, or rescheduling.
- Education: High School diploma or equivalent required.
- Experience: Minimum 2 years of relevant experience in a healthcare setting.
- Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in computer applications and scheduling software.
InsideHigherEd is a leading provider of higher education news, jobs, and resources. We are committed to delivering exceptional patient care and service to our community. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.