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Customer Service Ambassador
2 months ago
At Monstera Talent Ltd, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for those who are passionate about delivering exceptional customer experiences and have a strong background in retail or customer-facing roles.
Key Responsibilities:
- Provide top-notch customer service to clients, addressing their inquiries and needs in a timely and professional manner.
- Collaborate with colleagues to achieve sales and customer satisfaction goals.
- Process payments and new customer documentation accurately and efficiently.
- Maintain a clean and organized workspace, adhering to company standards.
- Participate in ongoing training and development to enhance customer service skills and product knowledge.
Requirements:
- Previous retail or customer-facing experience, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to work well under pressure, meeting deadlines and achieving sales targets.
- A positive and customer-oriented attitude, with a strong commitment to delivering exceptional service.
Why Choose This Role?
- Opportunity to work with a dynamic and customer-focused team.
- Chance to develop and enhance customer service skills and product knowledge.
- Competitive compensation and benefits package.
- Opportunities for career growth and advancement within the company.
