Animal Care Specialist

7 days ago


Knoxville, Tennessee, United States Banfield Pet Hospital Full time

About the Role:

The Veterinary Assistant plays a vital role in ensuring the delivery of exceptional patient care and exceptional client service at Banfield Pet Hospital. This individual supports the veterinarians and veterinary technicians in providing quality veterinary care, advocates for pets, educates clients on pet health, and maintains a safe and effective hospital environment.

Key Responsibilities:

  • Support veterinarians and veterinary technicians in ensuring quality veterinary care for all pets.
  • Advocate for pets and educate clients on all aspects of pet health.
  • Maintain a safe and effective hospital environment.
  • Act as an extra set of eyes, ears, and hands for the veterinarian and veterinary technician to ensure the best quality pet care and maximize their productivity.
  • Communicate with veterinarians, veterinary technicians, and other associates to maintain the flow of patients.
  • Provide professional, efficient, and exceptional service at all times.
  • Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services, and other issues.
  • Obtain relevant information and history from clients and maintain proper and complete medical charts.
  • Ensure the safety of pets, clients, and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile, and organized treatment areas, exam rooms, and labs.
  • Assist with surgery as applicable.
  • Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
  • Mentor other paraprofessionals in the hospital.
  • Perform other job duties as assigned.


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