Operations Manager

21 hours ago


Nashville, Tennessee, United States 24 HOUR FLOOD PROS LLC Full time
Job Overview

24 Hour Flood Pros LLC is seeking a highly skilled and experienced General Manager to lead our operations team. As a key member of our leadership team, you will be responsible for overseeing day-to-day operations, managing field crews, and ensuring exceptional customer service delivery.

Key Responsibilities
  • Operational Excellence: Oversee the efficient workflow of our operations team, ensuring timely completion of projects and maintaining high-quality service delivery.
  • Team Leadership: Lead, mentor, and motivate a team of skilled technicians and office staff to achieve exceptional results.
  • Customer Satisfaction: Foster a strong commitment to customer satisfaction by addressing concerns promptly and ensuring high-quality service delivery.
  • Project Management: Manage projects from start to finish, ensuring timely completion, budget adherence, and quality standards are met.
  • Business Development: Identify growth opportunities and implement strategies to expand our market presence.
  • Safety Compliance: Ensure all safety protocols and regulations are followed, providing a safe working environment for all team members.
  • Inventory Management: Oversee inventory control and procurement to optimize resources and minimize waste.
  • Financial Oversight: Monitor and manage budgets, financial reports, and key performance indicators (KPIs).
Requirements
  • Minimum of 5 years of experience in water damage mitigation or a related industry.
  • Proven track record of successful leadership and operations management.
  • Strong communication and interpersonal skills.
  • Exceptional problem-solving abilities and a strategic mindset.
  • Proficiency in project management and financial analysis.
  • Familiarity with industry standards and regulations.
  • Bachelor's degree in Business Management or a related field (preferred).
About Us

At 24 Hour Flood Pros LLC, we are committed to creating a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.


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