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Operations Manager

2 months ago

Nashville, Tennessee, United States Raising Cane's Chicken Fingers Full time
About the Role

Raising Cane's Chicken Fingers is seeking a highly motivated and experienced Restaurant General Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management
    • Lead the restaurant team to deliver exceptional customer experiences, ensuring high-quality food, fast service, and a clean environment.
    • Manage labor costs, inventory, and supplies to optimize profitability.
    • Monitor and analyze sales trends, identifying opportunities to increase revenue and improve efficiency.
  • Business Management
    • Develop and implement business plans to drive sales growth and profitability.
    • Manage financial performance, including budgeting, forecasting, and cost control.
    • Lead the restaurant team to achieve sales and profit targets.
  • People Management
    • Recruit, train, and develop high-performing team members to ensure excellent customer service and high-quality food.
    • Lead and motivate the team to achieve sales and profit targets.
    • Manage employee relations, including performance management, conflict resolution, and employee development.
  • Project Support
    • Collaborate with the leadership team to implement company-wide initiatives and programs.
    • Support the development and implementation of local marketing plans to drive sales growth.
Requirements
  • Minimum of 3 years of restaurant management experience, preferably in a fast-paced environment.
  • Proven track record of driving sales growth and improving profitability.
  • Excellent leadership and communication skills, with the ability to motivate and develop high-performing teams.
  • Strong analytical and problem-solving skills, with the ability to analyze sales trends and optimize operations.
  • Knowledge of labor laws and regulations, with the ability to manage employee relations and compliance.
What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with employer match.
  • Opportunities for professional development and career advancement.