Guest Service Representative
1 week ago
Company Overview
Smashburger is a leading fast-food restaurant chain known for its high-quality burgers and excellent customer service. As a Guest Service Expert, you'll be part of a team that strives to deliver exceptional experiences to our guests.
Estimated Salary
We offer a competitive salary of $12-$15 per hour, based on experience and location.
Job Description
As a Guest Service Expert at Smashburger, your primary responsibility will be to ensure every guest receives Gold Standard service. This includes being knowledgeable about all menu items, making suggestions, and answering questions. You'll also process POS transactions accurately, follow cash handling procedures, and personalize food delivery to the guest's needs.
You'll work closely with your team to maintain a clean and welcoming environment, ensuring every guest has an enjoyable dining experience. Your attention to detail and ability to multitask will make you an asset to our team.
In this role, you'll have the opportunity to grow and develop your skills in customer service, teamwork, and communication.
Required Skills and Qualifications
To succeed as a Guest Service Expert, you should possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and maintain a positive attitude under pressure.
You should be familiar with basic math concepts and able to handle cash and credit transactions accurately.
Benefits
At Smashburger, we value our employees' hard work and dedication. We offer a range of benefits, including competitive pay, opportunities for advancement, and a fun and supportive work environment.
We're committed to helping our employees achieve their career goals and providing them with the resources they need to succeed.
Others
If you're passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity.
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