Closing Team Leader Position at Target

4 weeks ago

Silverthorne, Colorado, United States Target Full time

About the Role:

The Closing Team Leader is responsible for continuing the momentum from the team's day of hard work to finish strong; they take care of the guest until the doors close each night. This role requires a deep understanding of each leader's vision for their business, prioritizing through the eyes of the guest and having fun with the team while nailing closing routines.

Key Responsibilities:

  • Demonstrate a service culture that prioritizes the guest experience. Model, train and coach expectations to deliver the service standard
  • Understand your role in sales growth and how each area contributes to and impacts total store profitability
  • Problem solve and prioritize across multiple business areas to execute store strategies as initiated by the Store Director to deliver business results and store sales goals while prioritizing the guest experience
  • Be a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage daily check-ins, check-outs and leadership meetings as connection points
  • See total store operations through the lens of the guest, establish consistent routines and lead the team to ensure departments are zoned, in-stock, signed and labeled appropriately, setting the store up for success the next day
  • Use business planning tools to share priorities and business updates with store leadership
  • Take action to achieve performance goals
  • Evaluate and recommend candidates for open positions and develop a guest-centric team
  • Lead team onboarding and learning and help close skill gaps through development, coaching and team member interactions
  • Establish clear goals and expectations and hold team members accountable to expectations; partner with leaders as needed to share performance feedback. As a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.) Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
  • Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
  • Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state and local adult beverage laws
  • All other duties based on business needs

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