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Program Coordinator
2 months ago
n/a
Overview:
Benchmark Human Services has established itself as a leading organization in the field of intellectual and developmental disabilities (IDD) and behavioral health. Our mission is to support individuals in various settings, including residential, employment, crisis intervention, recovery, and community services. We are currently seeking a Program Manager to deliver direct services and support to individuals facing challenges related to Intellectual and Developmental Disabilities (IDD) and/or mental health issues, particularly those in crisis or at risk of institutionalization.
This role involves providing education and training to agency personnel to enhance the treatment and care of individuals served. Since our inception in 1960, Benchmark has been dedicated to empowering underserved populations, and we strive to create a workplace that values diversity and equity.
Benefits:
- Comprehensive health, dental, and vision insurance.
- Life insurance coverage.
- Mileage reimbursement for travel.
- Tuition reimbursement opportunities.
- Paid Time Off and Sick Leave.
- Flexible Spending Account (FSA) options.
- Opportunities for career advancement.
- 401k plan with company matching.
- Employee discounts with various vendors.
Key Responsibilities:
- Ensure timely responses to all referrals in accordance with agency policy.
- Conduct agency and individual assessments to inform clinical interventions.
- Provide direct clinical services aligned with professional credentials.
- Facilitate wraparound and consultation meetings with providers.
- Modify mental health treatment and behavior support plans as needed.
- Participate in all relevant agency, departmental, and client meetings.
- Document all services provided in compliance with agency policy.
- Train staff and caregivers on implementing individual behavioral support and safety plans.
- Assist in the transportation of individuals in accordance with agency policy.
- Support team members in case management and discharge planning.
- Maintain effective communication with all team members.
- Oversee program staff scheduling to ensure continuous availability and accurate timekeeping.
- Review incident reports and coordinate with the Program Director and Compliance.
- Build and maintain professional relationships with provider agencies, regulatory bodies, payers, and community stakeholders.
- Offer programmatic recommendations and assist providers in implementing best practices.
- Support the development and monitoring of Person-Centered Plans and related documents.
- Adhere to all agency policies and professional standards to ensure the health and safety of individuals.
- Report any suspected abuse or neglect to the Director and appropriate authorities.
Qualifications:
Minimum Requirements:
- LMSW, LAC, LAMFT, or BCBA certification in California with a minimum of three years of experience in behavioral health services.
- At least two years of supervisory experience.
- Certification in crisis de-escalation intervention.
- Current CPR and First Aid certification.
- Valid Driver's License and auto insurance.
- Proficient in computer use.
- Experience working with individuals facing mental health and emotional challenges.
Preferred Qualifications:
- Bilingual proficiency in English and one or more of the following languages: Spanish, Mandarin, Korean, or Tagalog.
- Two years of post-graduate experience in community-based crisis response services.
- LCSW, LPC, LMFT, or BCBA-D certification in California.
Benchmark Human Services is an EOE/AAP Employer. We encourage applications from veterans, women, and individuals with disabilities.
INDMGR
