Technical Support Specialist
3 weeks ago
About the role: We are seeking an experienced Technical Support Specialist to join our team at Top Secret Clearance Jobs. As a Technical Support Specialist, you will provide technical support and troubleshooting to network, desktop, and/or systems hardware and software. You will also coach and guide less-experienced professionals, apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
**Key Responsibilities:**
- Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software
- Coach and guide less-experienced professionals
- Apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
**Requirements:
- TS/SCI with Polygraph clearance
- High School Diploma/GED and 10 years of experience or Bachelor's degree and 5 years of experience
- IAT Level 1 certification
- CompTIA A+ CE and CompTIA Network+ CE certifications
**What we offer:**
- Competitive salary range: $66,100 - $135,600
- Broad and competitive mix of benefits options, including healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
- CACI is an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion in the workplace
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