Technical Field Support Specialist
4 days ago
Twenty Bridge Staffing offers a competitive salary of $75,000 per year for the Technical Field Support Specialist position.
Job SummaryThe successful candidate will provide on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. They will conduct site surveys, assess and document current site configuration and user requirements, and analyze existing requirements to prepare specifications for hardware acquisitions.
- Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
- Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
- Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
- Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation
- Support network upgrade projects or initiatives
- Support end-user connectivity needs
Requirements:
An Associate's degree in a technical field or equivalent education and experience is required. The successful candidate must also possess one of the following 8570 certifications: A+ CE, NET+ CE, SSCP.
Benefits include complete insurance coverage, 401k with company contribution, tuition reimbursement, and generous paid time off.
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