Membership Experience Coordinator

5 days ago


Mt Vernon, Illinois, United States Planet Fitness Full time
Pursue a Career as a Membership Experience Coordinator at Planet Fitness

We are seeking a results-driven and customer-focused individual to join our team as a Member Services Representative. As a Membership Experience Coordinator, you will be responsible for creating a positive and engaging experience for our members and guests, while also driving sales and revenue growth.

About the Role:

  • Develop and implement strategies to increase member engagement and retention.
  • Provide exceptional customer service and ensure that members have a positive experience.
  • Manage front desk-related activities, including answering phone calls and facilitating updates to member accounts.
  • Collaborate with other team members to achieve sales and revenue targets.

Qualifications:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a fast-paced environment and meet sales targets.
  • A strong commitment to delivering exceptional customer service and driving business results.

Salary and Benefits:

$25-$30 per hour, depending on experience. Plus, enjoy a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career advancement.



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