Current jobs related to Customer Service Representative - Gastonia, North Carolina - Food Lion

  • Customer Service Representative

    4 weeks ago

    Gastonia, North Carolina, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for:Greeting customers and providing them with a positive, engaging experienceTaking customer orders using our Point of Sales SystemCleaning, preparing, and...

  • Customer Service Representative

    1 month ago

    Gastonia, North Carolina, United States Walgreens Full time

    Customer Service Role at WalgreensAs a Customer Service Associate at Walgreens, you will provide exceptional customer experiences, register sales on assigned cash registers, and recommend items for sale to customers. Your responsibilities will include:Model and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register,...

  • Customer Service Representative

    4 weeks ago

    Gastonia, North Carolina, United States Harris Teeter Supermarkets, Inc. Full time

    Job SummaryThis is a part time position at Harris Teeter Supermarkets, Inc. where you will have the opportunity to work with a dynamic team to provide excellent customer service.Key ResponsibilitiesTake Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying...

  • Customer Service Team Lead

    2 weeks ago

    Gastonia, North Carolina, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:1. Provide customer service and support to customers in a...

  • Customer Service Representative

    4 weeks ago

    Gastonia, North Carolina, United States Ulta Beauty Full time

    Ulta Beauty Job Description:As a Lead Cashier at Ulta Beauty, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests. Key responsibilities include:Main Responsibilities:Promptly acknowledge and warmly greet each guest entering the store.Complete select register open and close...

  • Customer Service Representative

    4 weeks ago

    Gastonia, North Carolina, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting them every time. You will also make a connection with guests by engaging in friendly and genuine conversation throughout each transaction. Additionally, you will welcome guests into self-checkout and provide assistance as...

  • Warlick Member Services Representative

    4 weeks ago

    Gastonia, North Carolina, United States Gaston County Family YMCA Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at the Gaston County Family YMCA. In this role, you will be responsible for providing exceptional service to our members, answering phone calls, and assisting with various administrative tasks.Key ResponsibilitiesProvide excellent...

  • Warlick Member Services Representative

    1 month ago

    Gastonia, North Carolina, United States Gaston County Family YMCA Full time

    Job Title: Warlick Member ServicesJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Warlick Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, answering phone calls, and handling membership inquiries.Key...

  • Field Sales Representative

    4 weeks ago

    Gastonia, North Carolina, United States AT&T Full time

    Job Title: Field Sales RepresentativeAbout the Role:We are seeking a highly motivated and results-driven Field Sales Representative to join our team at AT&T. As a Field Sales Representative, you will be responsible for connecting with customers and introducing them to the latest technology and services.Key Responsibilities:Generate leads and close...

  • Assistant Customer Service Manager

    1 day ago

    Gastonia, North Carolina, United States Food Lion Full time

    Job Summary:As a Customer Service Manager Assistant at Food Lion, you will play a vital role in delivering exceptional customer experiences and driving business results. In this dynamic position, you will have the opportunity to develop your skills in customer service, team leadership, and operational management.Key Responsibilities:Customer Service: Provide...

  • Service Technician

    1 month ago

    Gastonia, North Carolina, United States Carrols Restaurant Group Full time

    Service Tech Job DescriptionAt Carrols Restaurant Group, we're seeking a skilled Service Tech to join our team. As a key member of our maintenance team, you'll play a crucial role in ensuring the smooth operation of our restaurants.Key Responsibilities:Prioritize and complete necessary repairs in a timely and efficient manner.Collaborate with the R&M Budget...

  • Customer Service Leader

    3 weeks ago

    Gastonia, North Carolina, United States Food Lion Full time

    Customer Service Leader Role OverviewWe are seeking a highly skilled Customer Service Leader to join our team at Food Lion. In this role, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards.Key Responsibilities:Smile and provide prompt, accurate, and...

  • Renewable Energy Sales Representative

    1 month ago

    Gastonia, North Carolina, United States TK Promotions Inc Full time

    Unlock Your Potential as a Renewable Energy Sales RepresentativeWe are seeking a highly motivated and driven individual to join our team as a Renewable Energy Sales Representative. As a key member of our sales consulting firm, you will play a critical role in driving sales revenue and brand awareness in the booming renewable energy...

  • Dental Patient Services Coordinator

    4 weeks ago

    Gastonia, North Carolina, United States Kintegra Health Full time

    Job SummaryKintegra Health is a community-sponsored, family-centered provider of healthcare, health education, and preventive care services without regard for the ability to pay.We are seeking a Bilingual Dental Patient Services Representative to join our team. This role is responsible for providing exceptional patient care and administrative support in a...

  • Automotive Service Associate

    1 month ago

    Gastonia, North Carolina, United States Mavis Tire Supply Full time

    About the PositionThe Automotive Assistants and Service Managers at Mavis Tires & Brakes at Discount Prices are responsible for the efficient operation of the repair shop. They will be responsible for scheduling mechanics/technicians' work, ordering parts, ensuring the quality and timely completion of jobs exceeding customer expectations, the safety of...

  • Server Representative

    4 weeks ago

    Gastonia, North Carolina, United States Buffalo Wild Wings Full time

    As a Server at Buffalo Wild Wings, you will be responsible for delivering exceptional customer experiences by providing our menu offerings and promoting a fun, sports-focused environment. Key responsibilities include:Key Responsibilities:Provide top-notch service to guests, ensuring their needs are met and exceeded.Develop a strong knowledge of our menu,...

  • Territory Sales Development Representative

    4 weeks ago

    Gastonia, North Carolina, United States TK Promotions Inc Full time

    At TK Promotions Inc, we are expanding our operations and seeking a highly motivated Territory Sales Trainee to join our team. This role offers unparalleled opportunities to succeed in the sales and customer service industry.The Territory Sales Trainee will work directly with our clients' local customers to develop their portfolio as we expand into new...

  • Appliance Repair Specialist

    1 month ago

    Gastonia, North Carolina, United States Advanced Appliance Service Full time

    Job OverviewAdvanced Appliance Service is seeking a skilled Appliance Repair Technician to join our team. As a key member of our team, you will be responsible for providing expert repair services to our customers in a fast-paced environment.We are looking for a highly organized and excellent communicator who can provide fast, honest, and expert service to...

  • Insurance Sales Professional

    4 weeks ago

    Gastonia, North Carolina, United States Alchemy Financial Group Full time

    About the Insurance Sales Representative positionWe are seeking a skilled Insurance Sales Representative to expand our business by identifying customer needs and selling insurance solutions accordingly.The goal is to build strong relationships to ensure growth and preserve our firm's prestige.Key benefits include:Day 1 Vestment, where you own your book of...

  • Termite Technician

    4 weeks ago

    Gastonia, North Carolina, United States Terminix Service, Inc. Full time

    About the JobTerminix Service, Inc. is seeking a full-time, entry-level Termite Technician to help our customers protect their homes from termites and other pests. No experience necessary, as we provide paid training.This is an excellent opportunity for a hard worker who values a positive work-life balance and is willing to get a little dirty from time to...

Customer Service Representative

1 month ago

Gastonia, North Carolina, United States Food Lion Full time
Job Summary

Food Lion is seeking a Customer Service Representative to provide fast, easy, flexible, and friendly service to our customers. As a key member of our Front End team, you will be responsible for maintaining high standards of customer service, ensuring a positive shopping experience for our customers, and supporting the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual.

Key Responsibilities

  • Provide prompt, accurate, and friendly service to customers, engaging them to create a positive shopping experience
  • Greet each customer and use their name whenever possible
  • Unload customers' groceries from cart to belt, unload items for ease of bagging, and check the bottom of every cart and under all baby seats for items before completing an order
  • Follow correct bagging procedures for the correct use of bags by type, scan customers' order, and handle the payment transaction per standard practice
  • Avoid personal conversations with other associates when customers are present, follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers, and follow procedures for refunds and error correction
  • Make every attempt to maintain accurate cash control, follow procedures and perform overrides, identify customers needing assistance, and offer to take the customer's order to their car, including Food Lion To-Go orders (if applicable)
  • Maintain alertness and call for assistance when needed to service customers per service standards, check prices quickly and accurately, and be courteous and helpful to other associates
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, and have a neat and clean appearance while adhering to the Food Lion dress code
  • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice, ensure the work station and front-end area (if applicable) of the store has a neat and clean presentation, and report any register malfunction to the Customer Service Manager or MOD
  • Ensure the MVP savings center KIOSK is filled with paper and properly working, observe and correct all unsafe conditions that could cause associate or customer accidents, notify QA of any cleaning issues or maintenance required on front end, and successfully complete computer-based training (CBT) and training aid courses
  • Perform the task of cashier when scheduled or as needed per the surge plan guidelines, perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained, and perform the task of Food Lion To-Go Runner when scheduled or as needed
  • Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper, and restock cigarette drawers at each check lane, find more efficient ways to do the job, and seek to reduce costs and improve labor productivity
  • Perform all other duties as assigned
Requirements

  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements

  • Ability to use computers, smart devices, and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Have sufficient visual ability to check ID cards, checks, invoices, and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.