Patient Scheduling Specialist

1 week ago

Jersey City, New Jersey, United States Dental Kidds Full time
Job Overview

Dental Front Office Scheduling Coordinator

Are you eager to join a dynamic team dedicated to providing exceptional dental care? At Dental Kidds, we pride ourselves on creating a vibrant and enjoyable workplace while delivering top-notch services to our young patients. Our commitment to professional, personal, and financial growth sets us apart.

We utilize cutting-edge technology and maintain beautifully designed clinics, all while employing the top talent in the industry. Alongside a stimulating work environment, we offer competitive pay and a comprehensive benefits package.

The Scheduling Coordinator plays a crucial role in managing patient interactions, which includes welcoming patients, handling phone inquiries, scheduling appointments, maintaining accurate patient records, processing insurance claims, and ensuring smooth patient flow.

Compensation:

$20 - $23 hourly

Key Responsibilities:

Primary Duties:

  • Welcome patients and visitors, notifying the appropriate staff of arrivals.
  • Manage incoming calls, providing information and routing calls as per office protocols.
  • Efficiently schedule and modify patient appointments to optimize care and achieve practice goals.
  • Maintain up-to-date patient files, including contact and insurance details.
  • Discuss financial options with patients and accurately record payments.
  • Gather referrals from specialists and ensure they are properly documented.
  • Utilize office technology to transmit necessary information as required.
  • Keep the reception area organized and welcoming.
  • Oversee patient check-in and check-out processes.
  • Verify insurance eligibility and maintain accurate records in the practice management system.
  • Conduct appointment reminders to ensure patient attendance.
  • Comply with all health and safety regulations.
  • Regularly monitor and adjust the schedule as needed.
  • Communicate any scheduling issues to staff and management.
  • Register new patients and ensure all required documentation is completed.

Benefits:

  • Competitive salary and comprehensive benefits.
  • Medical, Vision, Dental, and Orthodontic coverage.
  • Paid Time Off and Holidays.
  • 401(k) retirement plan.
  • Life insurance and Short-Term Disability coverage.
  • Health Savings and Flexible Spending Accounts.
  • Opportunities for professional development.
  • Commitment to clinical excellence and quality assurance.
  • Access to state-of-the-art equipment.
  • Growth opportunities across multiple locations.
  • Collaborate with exceptional doctors and teams.
Qualifications:

Skills and Abilities:

  • Familiarity with scheduling procedures.
  • Proficient in English grammar and composition.
  • Experience with standard office equipment and software.
  • Ability to maintain professionalism in high-pressure situations.
  • Build trust with patients and colleagues.
  • Work effectively with team members and management.
  • Organize and prioritize tasks independently.
  • Open to constructive feedback.
  • Follow instructions accurately.
  • Handle confidential information responsibly.
  • Communicate effectively with patients and staff.
  • Quickly learn and adapt to new responsibilities.
  • Provide a warm and professional greeting to all visitors.

Education and Experience:

  • High school diploma or equivalent required.
  • Experience in scheduling and dental environments preferred.

Physical Requirements:

  • Ability to lift up to 40 lbs.
  • Active movement required throughout the day.
  • Close vision and depth perception necessary.
  • Effective communication skills with patients and staff.
  • Dexterity required for data entry and equipment operation.
  • May require first aid or CPR knowledge.
  • Exposure to various environmental conditions.

Additional responsibilities may be assigned at the employer's discretion.

About Us

Core Values:

  • Maturity
  • Integrity
  • Positivity and Humor
  • Team Spirit
  • Exceptional Customer Service

Our Philosophy:

We strive to deliver the highest standard of personalized patient care while fostering a fun and inviting atmosphere. Our goal is to instill confidence and promote healthy dental habits in every child we serve.

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