Renewal Sales Representative

2 weeks ago


Reno, Nevada, United States Inc Authority LLC Full time
Renewal Sales Specialist Job Description

We are seeking a highly motivated and results-driven Renewal Sales Specialist to join our team at Inc Authority LLC. As a Renewal Sales Specialist, you will be responsible for engaging with existing customers to promote our services and ensure their continued satisfaction.

Key Responsibilities:
  • Engage in inbound and outbound calls with customers to discuss their service needs and promote our offerings.
  • Collaborate with sales and customer service management to develop strategies for customer retention and upselling.
  • Respond to customer inquiries in a timely and professional manner.
  • Analyze customer feedback to identify areas for improvement and develop techniques to enhance customer satisfaction.
  • Provide exceptional customer service and ensure that customer needs are met.
  • Explain and promote the benefits of our services to customers.
  • Make calls to existing customers to ensure compliance with state regulations.
Requirements:
  • Minimum 1 year of call center or phone sales experience.
  • Excellent phone communication skills and interpersonal skills.
  • Ability to navigate a CRM system and use a headset.
  • Proficient computer skills, including Outlook and MS Office.
  • Ability to work onsite Monday through Friday, 8am to 5pm.
  • A passion for helping others and a positive, can-do attitude.
About Inc Authority LLC:

Inc Authority LLC has been a leading provider of corporate formation services for over 20 years. Our mission is to empower our clients with the tools they need to succeed in the business world. We offer a comprehensive range of services, including corporate business formation and strategy, tax planning, bookkeeping, and estate and retirement planning.

We are committed to providing exceptional customer service and support to our clients. If you are a motivated and results-driven individual who is passionate about helping others, we encourage you to apply for this exciting opportunity.



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