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Customer Support Associate

2 months ago

Long Beach, California, United States Domino's Franchise Full time
Position Overview:

As a vital member of our service team, you will be responsible for delivering exceptional customer experiences while ensuring operational efficiency.

Key Responsibilities:
1. Operate various equipment effectively.
2. Manage inventory by transferring ingredients from delivery areas to storage and preparation zones.
3. Prepare food products to meet quality standards.
4. Handle incoming telephone orders promptly and accurately.
5. Conduct inventory checks and maintain necessary documentation.
6. Ensure cleanliness of equipment and the facility on a daily basis.

Customer Service Duties:
1. Process customer orders and promote additional offerings.
2. Address and resolve customer inquiries and concerns.
3. Welcome customers warmly within seconds of their arrival.
4. Manage cash transactions with accuracy.
5. Maintain a tidy customer service area.
6. Prepare high-quality pizzas adhering to company standards.
7. Ensure proper food portioning and control.
8. Uphold hygiene and food safety protocols.
9. Assist in food preparation tasks.
10. Perform general cleaning duties to maintain a safe environment.

Qualifications:
Your personal information will be kept confidential in accordance with EEO guidelines.

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