Restaurant Operations Manager
7 days ago
Job Summary
We are seeking a highly skilled and experienced Assistant Manager to join our team at All Stores Management. As a key member of our management team, you will be responsible for supporting the Restaurant Manager in developing a team of dedicated professionals who deliver exceptional guest experiences and drive profitable sales.
Key Responsibilities
Team Development
- Recruit, select, and train Crew Members and Shift Leaders to ensure a high-performing team.
- Provide coaching and feedback to team members to enhance their skills and knowledge.
- Recognize and reward team members for their achievements and contributions.
- Address employee concerns and resolve conflicts in a fair and timely manner.
Operations Excellence
- Assist the Restaurant Manager in promoting a culture of excellence in guest service, quality, and cleanliness.
- Monitor team performance to ensure compliance with brand standards and systems.
- Complete all required training, including ServSafe certification, to maintain a high level of knowledge and expertise.
Profitability and Growth
- Drive sales through effective execution of restaurant standards and marketing initiatives.
- Delegate and lead processes to control labor costs, food costs, and cash.
- Work with the Restaurant Manager to assess the restaurant's performance, identify areas for improvement, and implement plans to achieve goals.
Qualifications and Competencies
- High school diploma or equivalent required; restaurant, retail, or supervisory experience preferred.
- Excellent communication and interpersonal skills, with the ability to clearly express oneself verbally and in writing.
- Math and financial management skills, with the ability to analyze data and make informed decisions.
- Strong problem-solving and decision-making skills, with the ability to make good decisions based on analysis, experience, and judgment.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
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