Restaurant Operations Manager

6 days ago


Fort Lauderdale, Florida, United States HZ Coffee Group LLC Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at HZ Coffee Group LLC. As a Restaurant Manager, you will be responsible for leading our restaurant team to deliver exceptional guest experiences, operational excellence, and profitable top-line sales.

Key Responsibilities
  • Leadership and Team Management: Provide strong, positive leadership to your team, ensuring they are equipped to deliver great guest experiences and operational excellence.
  • Guest Experience: Create and maintain a guest-focused culture in the restaurant, ensuring every guest has a positive experience.
  • Operations: Oversee the overall operation of the restaurant, ensuring compliance with Dunkin' standards, franchisee policies, and procedures.
  • Financial Management: Control costs to maximize profitability, manage cash over/short, and ensure the restaurant budget is met.
  • Training and Development: Deliver training to restaurant team members, ensuring they have the skills and knowledge needed to excel in their roles.
  • Communication: Communicate restaurant priorities, goals, and results to team members, ensuring everyone is aligned and working towards the same objectives.
  • Problem-Solving: Identify and resolve operational issues, ensuring the restaurant runs smoothly and efficiently.
Requirements
  • Education: College degree preferred.
  • Experience: Previous leadership experience in retail, restaurant, or hospitality.
  • Skills: Strong analytical skills, business acumen, and ability to train and develop a team.
  • Language: Fluent in spoken and written English.


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