Patient Service Representative

7 days ago


Kokomo, Indiana, United States Community Health Network Full time

Job Summary

The Patient Service Representative plays a vital role in ensuring the delivery of exceptional patient care in the Heart and Vascular Care department. This position works closely with healthcare providers and clinical staff to manage patients' administrative needs, providing a seamless and personalized experience.

Key Responsibilities

  • Check patients in for appointments and collect payments
  • Answer telephones and take accurate messages
  • Schedule appointments and coordinate referrals
  • Verify and update patient demographic information in the electronic medical record system
  • Post and balance payments collected

Requirements

  • High school diploma or GED equivalent required
  • 1 year of experience in a healthcare environment or 2 years of customer service experience
  • Knowledge of medical terminology preferred
  • Experience with electronic medical records preferred
  • Strong computer skills, including experience with Intranet and Internet usage, Excel, Word, and web-based applications

Why Community Health Network?

At Community Health Network, we prioritize empathy, communication, and collaboration to deliver exceptional patient care. Our team of caregivers is dedicated to making a positive impact in the lives of our patients and their families.



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