Assistant Store Manager

6 days ago


San Diego, California, United States Alice & Olivia Full time
Assistant Store Manager Job Description

At Alice & Olivia, we're looking for a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our store operations team, you will be responsible for driving business growth, providing exceptional customer service, and developing long-lasting client relationships.

Key Responsibilities:
  • Meet personal and store sales goals by ensuring each customer receives outstanding customer service
  • Establish a returning client business by developing and maintaining long-lasting relationships
  • Actively outreach to client base to strengthen relationships via email, phone call, and text messaging
  • Utilize company selling culture and training tools to meet and exceed KPI expectations
  • Remain coachable and open to feedback to continuously develop in your role
  • Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships
  • Provide constant feedback and acknowledgments, with the goal of inspiring and motivating sales team
  • Maintain organization, upkeep, and cleanliness of both the front and back of house
  • Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader
  • Ensure the integrity of payroll and the payroll process
  • Ensure the sales floor is maintained and beautifully reflects the brand
  • In the absence of the Store Manager, Assistant Manager is responsible to oversee all store operations and maintain store KPI expectations
  • Partner with entire team to execute open + close checklist, shipments, DOR's, and overall store standards
  • Actively support Diversity, Equity, and Inclusion initiatives
Requirements:
  • Ability to wear face mask throughout shift to protect yourself and others around you
  • Previous management experience + sales experience required
  • Ability to constantly bend, open, lift, carry, and move merchandise and fixtures up to 25 pounds as needed
  • Continuous standing and walking; ability to move around all store areas and be accessible to customers
  • Ability to occasionally climb ladders as needed
  • Ability to work daily with telephone, POS, and computer equipment
Benefits:
  • $28.00/hr-$31.00/hr plus uncapped commission
  • Clothing allowance and a competitive discount
  • 401(k) with an employer match
  • Medical, dental, and vision
  • Floating holidays


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