Field Service Technician

2 days ago


Los Angeles, California, United States HOME DEPOT U.S.A., INC. Full time
About the Role

As a Field Service Technician with Home Depot U.S.A., INC. based in Woodland Hills, CA, you will be responsible for ensuring the maintenance and repair of light construction equipment at our stores or customer job sites within a 20-mile radius. This is an exciting opportunity to join our team and contribute to the success of our operations.

Schedule and Travel Requirements
This role requires working on Tuesday through Saturday from 9am to 5:30 pm, with occasional overnight travel expected less than 10% of the time.

Duties and Responsibilities
- Perform routine inspections and preventive maintenance on all units at each store location.
- Maintain accurate parts inventory in vehicles or shop locations, adhering to company, federal, and driver standards of performance.
- Respond to service calls and orders necessary parts for equipment maintenance and repairs.
- Utilize our technology platform to document all work performed on equipment, including labor and parts.
- Assist with equipment deliveries and pick-ups as required.

Requirements
- High school diploma or equivalent degree; associate's degree in a field related to the job is preferred.
- At least 3 years of experience servicing construction equipment, with a focus on preventative maintenance, troubleshooting, and minor mechanical repairs.
- Valid driver's license and ability to operate in extreme outdoor conditions.

Educational and Work Experience
We are seeking candidates with excellent written and verbal communication skills, who can negotiate, handle complaints, and resolve grievances with internal and external customers. Prior experience with handheld technology (smartphones, laptops, tablets) is also desirable.

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