CT/MR Field Service Technician
2 days ago
About the Role: We are seeking an experienced CT/MR Field Service Engineer to join our dynamic and rapidly growing medical imaging team. As a member of our team, you will be responsible for performing installations, preventive maintenance, troubleshooting, and repairs on CT/MR equipment from various manufacturers within healthcare settings.
Salary and Benefits: The estimated salary for this role is $90,000 - $135,000 per year, based on the location in Los Angeles, CA. In addition to your base salary, you can expect a range of benefits that support your professional growth and well-being.
Key Responsibilities: As a CT/MR Field Service Engineer at nGenium, you will have the following key responsibilities:
- Manage service calls, including contract, warranty, and billable services.
- Diagnose and troubleshoot system issues via phone/email, working collaboratively with the service team to resolve problems.
- Perform installations, preventive maintenance, and troubleshooting to ensure optimal equipment performance in healthcare environments.
- Build strong relationships with customers through effective communication and problem-solving skills.
- Manage parts inventory and document all service activities, including part orders, service reports, and time logs.
Qualifications: To be successful in this role, you will need 3+ years of experience servicing medical imaging equipment, proven experience with CT and MR modalities, a valid driver's license, and legal authorization to work.
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