Field Service Technician Specialist

7 days ago


Los Angeles, California, United States Smiths Detection Full time

Job Overview

">

This role is part of Smiths Detection's global team, dedicated to providing exceptional technical support to our customers. As a Field Service Technician, you will be responsible for installing, repairing and maintaining equipment in the field, ensuring that our customers receive top-notch service.

About Smiths Detection

">

Smiths Detection is a world leader in detection and screening technologies, committed to making the world a safer place. Our company has 21 global offices, seven manufacturing sites and five R&D centres, with a network of 3,000 dedicated colleagues worldwide.

Your Responsibilities

">

In this role, you will:

  • Install, repair and maintain equipment in the field to ensure customer satisfaction
  • Provide customer training as required to ensure effective use of our equipment
  • Document all inspections, maintenance and repair work, submitting paperwork in a timely manner
  • Order, install and return parts, managing repair parts cycle time effectively
  • Review logs for open issues and prepare formal reports for customers as necessary
  • Participate in Service Sales opportunities, promoting and implementing revenue programs
  • Ensure tools and test equipment are properly maintained and calibrated
  • Assess product/equipment performance based on field support data, recommending modifications or improvements
  • Provide technical support to customers and other service professionals as required
  • May participate in site surveys, pilot program service activities and attend meetings
  • Possess basic technical knowledge on Trace and X-Ray technologies
  • Maintain clear and concise business communication, both oral and written
  • Establish and maintain relationships with senior-level FSEs and Product Managers to support customer needs and stay informed about current technical trends
  • Exercise measures to control and minimize costs
  • Travel, overtime and work hours outside standard Monday-Friday may be required
  • Comply with and ensure departmental compliance with Company health, safety and environmental policies
  • Comply with all applicable U.S. export control and security regulations

Requirements and Qualifications

">

To succeed in this role, you should have:

  • An Associate's Degree or Related Trade Certification (electrical, electronic, mechanical) or Military Training (electrical, mechanical, electronics)
  • A minimum of 1-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
  • Excellent communications skills and a strong orientation towards customer focus and teamwork
  • The ability to travel at short notice
  • Knowledge of industry-standard practices and procedures

Benefits

">

We offer a competitive compensation package, including an estimated salary range of $42,000 - $98,000 per year, depending on education, experience and qualifications. Additionally, we provide a comprehensive benefits package, which includes health insurance, retirement savings plans and paid time off.

About Smiths Detection

">

Smiths Detection is an Affirmative Action and Equal Opportunity Employer, committed to creating a diverse and inclusive workplace environment. We believe that different perspectives and backgrounds are essential to our success, and we celebrate, support and embrace diversity in all its forms.



  • Los Angeles, California, United States Marathon HVAC Service, Inc Full time

    At Marathon HVAC Service, Inc, we're seeking a skilled Lead Plumbing Specialist - Residential Service Technician to join our team in Los Angeles. This full-time position offers a competitive salary of $40 per hour, a regular schedule from 8 AM to 5 PM, Monday through Friday, and an array of benefits including:Benefits and PerksHealth and dental insuranceA...


  • Los Angeles, California, United States Weber Packaging Solutions Full time

    Weber Packaging Solutions is seeking a skilled Field Service Technician to join our team in Southern California, serving the Los Angeles area. Key qualities of our top performers in this role include a strong mechanical aptitude, technical acumen, a positive attitude, and the ability to work independently with minimal supervision.As a Field Service...


  • Los Angeles, California, United States OvationCXM Full time

    Job OpportunityWe are seeking a highly skilled and experienced Field Service Specialist to join our team at OvationCXM.About the Role:This is an ongoing part-time contract opportunity to provide technical support to locally owned businesses with their in-store technology, from installing new point-of-sale devices to troubleshooting networks.Salary...


  • Los Angeles, California, United States Epic Travel Staffing Allied Full time

    Epic Travel Staffing Allied is a premier healthcare staffing agency that has been providing life-changing experiences for allied health professionals since 2002. We believe in empowering our travelers to achieve their career goals while exploring new destinations.We are currently seeking an Echo Technician Specialist to join our team on a travel assignment...


  • Los Angeles, California, United States Refrigeration Systems Construction and Service Full time

    Job DescriptionWe are seeking a highly skilled Low-Temperature Refrigeration Service Specialist to join our team. This is a dynamic role that requires the ability to troubleshoot and repair complex equipment, as well as provide excellent customer service.Company OverviewMRC Ammonia Refrigeration Service Technician is part of Refrigeration Systems...


  • Los Angeles, California, United States University of California - Los Angeles (UCLA) Full time

    Job OverviewThe University of California - Los Angeles (UCLA) seeks a highly skilled Field Technician to join our team. As a key member of our operations, you will play a vital role in delivering top-notch technical service and maintenance support to our customers.About the RoleWe are looking for an exceptional individual to fill this critical position. The...


  • Los Angeles, California, United States Patriot Environmental Services Full time

    Job Summary:We are seeking a highly skilled Field Service Specialist to join our team at Patriot Environmental Services. As a key member of our operations, you will be responsible for ensuring the safe and efficient execution of environmental services projects.


  • Los Angeles, California, United States Philips Full time

    **Job Summary:**We are seeking a skilled Ultrasound Field Service Engineer to join our team in Los Angeles County. As a technical operations specialist, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our equipment at customer sites.Your Key Responsibilities:Provide technical support and maintenance...


  • Los Angeles, California, United States Montrose Environmental Group Full time

    LDAR Senior Field TechnicianWe are seeking a highly skilled LDAR Senior Field Technician to join our team at Montrose Environmental Group. The ideal candidate will have a strong background in environmental protection and a passion for working in a fast-paced, dynamic environment.Key Responsibilities:Perform day-to-day inspections of components in the LDAR...


  • Los Angeles, California, United States Ladgov Corporation Full time

    We are seeking an Audiology Technician Specialist to join our team at Ladgov Corporation.Job Summary:The Audiology Technician Specialist will be responsible for performing routine maintenance, repairs, and troubleshooting of hearing aids. The ideal candidate will have experience with handling patient safety and infection control standards.Key...


  • Los Angeles, California, United States SDI Presence LLC Full time

    Job SummaryWe are seeking a skilled Field Operations Specialist to join our team at SDI Presence LLC. This individual will be responsible for supporting and maintaining both administrative and instructional computers, software, and networks.


  • Los Angeles, California, United States Air Breeze Inc Full time

    We are seeking a highly skilled Heat Pump Service Technician to join our team at Air Breeze Inc. Estimated Salary: $60,000 - $80,000 per yearThe ideal candidate will have previous experience in HVAC or related fields and possess strong problem-solving skills.Responsibilities:Inspect and perform equipment repairsRespond to emergency maintenance...


  • Los Angeles, California, United States Kaiser Permanente Full time

    At Kaiser Permanente, we're dedicated to delivering exceptional patient care and service. As an EKG Technician I Specialist, you will play a vital role in our healthcare team.About the JobThis is an on-call position that requires flexibility with days and hours. We offer competitive salaries, including an estimated $65,000 - $85,000 per year, based on...


  • Los Angeles, California, United States Dynex Technologies Full time

    About Dynex TechnologiesDynex Technologies, Inc. is a leading designer and manufacturer of fully automated ELISA microplate workstations, laboratory instruments, and associated consumables and accessories.Job OverviewThe Senior Technical Field Specialist will provide high-level on-site technical service and support to clients/customers, responsible for...


  • Los Angeles, California, United States Orion Talent Full time

    Job SummaryWe are seeking a highly skilled Technical Field Specialist to join our team at Orion Talent. As a key member of our field services team, you will be responsible for providing technical support and maintenance to our customers in the clinical equipment space.About the RoleAs a Technical Field Specialist, you will work closely with our customers to...


  • Los Angeles, California, United States The County of Los Angeles Full time

    The County of Los Angeles is a dynamic and diverse organization committed to providing high-quality healthcare services to its community. Our team of dedicated professionals is passionate about making a positive impact on people's lives, and we are seeking a skilled Psychiatric Technician II, Correctional Health Specialist to join our ranks.Job SummaryWe are...


  • Los Angeles, California, United States Special Service for Groups, Inc- HOPICS Full time

    Job Description:OverviewThe Client Service Specialist for Homeless Support will play a pivotal role in providing comprehensive supportive services to individuals and families experiencing homelessness. This position requires a compassionate and detail-oriented individual who can work effectively in a fast-paced environment to ensure the successful transition...


  • Los Angeles, California, United States Refrigeration Systems Construction and Service Full time

    We are seeking a skilled Low Temperature Refrigeration Specialist to join our team at Refrigeration Systems Construction and Service. This role demands an individual with extensive experience in ammonia refrigeration, capable of troubleshooting and repairing equipment independently.Job OverviewMRC Ammonia Refrigeration Service Technician is responsible for...


  • Los Angeles, California, United States Alpha Logistics Service Full time

    Job Overview:We are seeking a skilled Customer Service Delivery Specialist to join our team at Alpha Logistics Service. In this role, you will be responsible for delivering Amazon packages to customers on-time and providing exceptional customer service.About the Role:This part-time position requires working weekends with a company-provided vehicle and no CDL...


  • Los Angeles, California, United States Lifelancer Full time

    At Bio-Techne, we're empowering researchers to make a difference in life sciences and clinical diagnostics.We offer an exciting opportunity for a Scientific Equipment Service Specialist to join our team!About the RoleAs a Scientific Equipment Service Specialist, you will be responsible for delivering exceptional customer service and support for our...