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Outreach Specialist
2 months ago
We are seeking a highly motivated and compassionate Outreach Specialist to join our team at the Wounded Warrior Project. As an Outreach Specialist, you will play a critical role in connecting, serving, and empowering WWP Alumni and their families by assisting with outreach to wounded service members and planning and executing Alumni engagement events and activities in an assigned local or regional area.
Key Responsibilities- Establish rapport with wounded service members, their families, and family support members, and communicate the benefits of WWP programs and services provided for wounded warriors.
- Recruit wounded warriors, family support members, and other support members to participate in WWP events and activities.
- Plan local or regional events and activities for the benefit of Alumni and their families, and encourage them to participate and connect with other Alumni.
- Develop and facilitate virtual programming content via Zoom, Facebook Live, and other technology-based platforms.
- Coordinate details for and execute these Alumni events and activities, providing networking, camaraderie-building, and family bonding opportunities.
- Assess the needs of Alumni and connect them with WWP programs and services that will assist with their long-term recovery and empowerment.
- Identify community events and activities in the local and regional area that will provide opportunities for warrior participation and connection.
- Regularly communicate and network with wounded warriors, serving as a resource and mentor.
- Establish effective working relationships and work collaboratively with WWP teammates.
- Utilize expense controls and seek cost-saving opportunities to help manage budget effectively.
- Support WWP by serving as a local representative at events, and serve as a point-of-contact for WWP Alumni and their family members, referring them to appropriate WWP programs, resources, or staff.
- Develop community support for WWP, presenting WWP's vision and values to the community, communicating the benefits of WWP programs and services, and inspiring them to become involved with and support the WWP vision.
- Maintain current and accurate data in WWP's intranet electronic tracking systems, e.g., SalesForce, collect and report results and performance metrics for Alumni events and activities.
- Develop and build relationships with military-focused nonprofit organizations and community groups, locate wounded warriors who have not had contact with WWP, and introduce WWP's programs and services.
- Serve as a local WWP representative when collocated near Medical Treatment Facilities or VA poly-trauma units and military facilities where wounded service members receive treatment, meet warriors at bedside, and work directly with them and their family members to assist their recovery and transition process.
- Two years of experience developing and building relationships with veterans, or veteran's or military organizations, or members of the community.
- One year of experience with computer software, e.g., Microsoft Word and Outlook.
- Three years of experience working with military or veteran populations.
- Two years of experience planning events or community activities.
- General office environment; temperature controlled.
- Participation in outdoor activities and events under varying weather conditions.
- Standing for extended periods of time.
- Up to 50% travel.
- May require lifting/carrying items up to 50 pounds.
We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes medical, dental, vision, life, AD&D, short-term disability, long-term disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, sick leave, family care leave, paid holidays, birthday holiday, education assistance, and bereavement leave.
For San Diego, California applicants, the estimated hiring range for this position is between $57,702 - $72,128 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.
Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.
