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Patient Care Coordinator Aesthetician for Plastic Surgery
2 months ago
We are seeking a dynamic and motivated Sales and Patient Care Coordinator to join our team at Shahin Jaheri MD A Prof Corp. In this role, you will be responsible for guiding patients through their aesthetic journey, from initial consultation to post-procedure care.
Key Responsibilities- Conduct the sales process by presenting treatment options and guiding patients through decision-making.
- Meet or exceed monthly sales goals and achieve required metrics for patient satisfaction.
- Act as the primary point of contact for prospective and existing patients, both in-person and over the phone.
- Provide impeccable patient liaison services to patients.
- Schedule and coordinate patient consultations, surgeries, and follow-up appointments.
- Provide detailed information about our services, procedures, pricing, and financing options.
- Conduct thorough consultations to understand patients' aesthetic concerns and goals.
- Collaborate with our surgical team to develop customized treatment plans for each patient.
- Manage patient inquiries, concerns, and requests with professionalism and empathy.
- Maintain accurate patient records and documentation in compliance with healthcare regulations.
- Coordinate with external vendors, such as medical suppliers and insurance providers, as needed.
- Assist with marketing initiatives and promotional events to attract new patients and enhance brand visibility.
- Knowledge of cosmetic surgery procedures and aesthetics.
- Prior experience in sales, customer service, or patient care within the healthcare or cosmetic industry is highly desirable.
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational abilities with attention to detail and accuracy.
- Ability to multitask in a fast-paced environment while maintaining professionalism and composure.
- Compassionate, empathetic, and patient-focused attitude.
- Bachelor's degree in Business Administration, Marketing, Healthcare Management, or related field preferred.
