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Medical Assistant

1 month ago

McAllen, Texas, United States DHR Health Full time
Job Summary

We are seeking a highly skilled Medical Assistant to join our team at DHR Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Key Responsibilities:

  • Assist administrative and clinical team members with various duties to ensure departmental function and compliance with State and Federal regulations.
  • Perform basic administrative medical assisting functions, including obtaining patient history, chief complaint, and vital signs as necessary.
  • Schedule, coordinate, and make referral appointments within DHR or outside of DHR and monitor appointments for patient compliance.
  • Understand and adhere to managed care policies and procedures as it affects patient benefits for office or hospital visits or procedures.
  • Keep rooms neat, clean, and well-stocked with supplies.
  • Set up rooms as needed for in-office procedures.
  • Maximize patient flow in the clinic for MD and other providers.
  • Assist physician with in-office procedures as needed.
  • Monitor schedule to ensure that medical records needed from other physicians or hospital are obtained prior to patient coming into the office for scheduled visit.
  • Referral letter process.
  • Orders and keeps inventory of all medical and injectable supplies and/or orders office supplies as needed.
  • Meets with patients to present surgical orders, explain post-op care, answer any patient or family questions, and walks the patient through the process to register at the hospital for surgery as needed.
  • Comply with quality assurance practices.
  • Screen, collect, and follow up on patient test results.
  • Collect and process specimens accurately and timely.
  • Perform diagnostic and laboratory tests and wound care as necessary.
  • Adhere to established patient screening procedures at all times.
  • Scribe for physicians as needed.
  • Assist with the preparation and administration of medications and immunizations; or phlebotomy.
  • Maintains lab as needed.
  • Maintains accurate medication and immunization records.
  • Authorize drug refills and provide prescription information to pharmacies as needed.
  • Prepares and maintains patient files in an orderly fashion.
  • File and/or scan faxed information in charts after review by provider as necessary.
  • Ensure that positive results or stat results are provided to the practitioner in a timely manner.
  • Perform inventory of supplies and equipment as necessary.
  • Clean and sterilize instruments, as directed, and dispose of contaminated supplies as needed.
  • Answer and direct all phone calls appropriately.
  • Register patients, confirm appointments, verify insurance benefits, as needed.
  • Performs other assigned duties as assigned.

Requirements:

  • High School graduate or G.E.D. certificate preferred.
  • Completion of a Medical Assistant program required.
  • BLS required, if not on hire, within the first 90 days of employment.
  • Must be able to be sensitive to cultural and bilingual issues.
  • Organizational skills are necessary.
  • Good written and verbal communication skills required.
  • Ability to read, write, and speak English, required.
  • Ability to communicate clearly and concisely with all levels of nursing, administration, and physician.
  • Physician office experience is preferred.
  • Two (2) years experience in a busy physician office, preferred.
  • Ability to take vital signs, including height, weight, blood pressure, temperature, and pulse.
  • Must have computer experience and must be able to learn practice IS system.
  • Previous experience with an EMR system preferred.
  • Must have excellent customer service and organizational skills.
  • Requires reasoning ability and good independent judgment.

Working Conditions:

The individual spends over 95% of their time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

Physical Requirements:

The following table provides physical requirements that will be associated with, but not limited to, this position:

AptitudesHigh123456LowIntelligence31234562Verbal31234562Numerical21234562Spatial21234562Form Perception31234562Clerical Perception21234562Motor Coordination31234562Finger Dexterity31234562Manual Dexterity31234562Eye-Hand-Foot Coordination31234562Color Discrimination31234562