Front Desk Supervisor
2 months ago
The Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional customer service and ensuring a smooth guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.
Responsibilities:- Assist the Front Desk Manager in overseeing the front desk operations and ensuring that all guests are checked in and out efficiently.
- Provide exceptional customer service to all guests, responding to their inquiries and resolving any issues in a timely and professional manner.
- Maximize room revenue through effective room merchandising and upselling techniques.
- Monitor and maintain the front desk computer system, ensuring that all transactions are accurate and up-to-date.
- Ensure that all guests are aware of hotel policies and procedures, and that they are provided with a positive and welcoming experience.
- Work closely with the housekeeping team to ensure that all rooms are clean and ready for occupancy.
- Assist with training and development of new front desk staff members.
- Perform other duties as required by the Front Desk Manager or other hotel management.
- High school diploma or equivalent required.
- At least 2-3 years of progressive experience in a hotel or related field.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and in a fast-paced environment.
- Basic arithmetic skills and ability to handle cash and credit transactions.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Competitive hourly rate.
- Medical, dental, and vision coverage.
- Short-term and long-term disability income.
- Term life and AD&D insurance.
- Paid time off.
- Employee assistance program.
- 401(k) retirement plan.
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Front Desk Supervisor
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Front Desk Supervisor
2 weeks ago
Colorado Springs, Colorado, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring seamless front desk operations. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager in managing...
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Front Desk Supervisor
2 weeks ago
Colorado Springs, Colorado, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is responsible for providing exceptional guest service and ensuring a smooth check-in and check-out process. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.ResponsibilitiesAssist the Front Desk Manager with daily operations and...
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Front Desk Supervisor Position
2 weeks ago
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Front Desk Supervisor
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