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Regional Portfolio Manager

1 month ago


Lake Forest, California, United States FPI Management, Inc. Full time
Job Description

FPI Management, Inc. is seeking a highly skilled Regional Portfolio Manager to join our team. As a key member of our management team, you will be responsible for overseeing a group of assets and ensuring that they are managed in accordance with our company's policies and procedures.

Key Responsibilities:

  • Prepare annual operating budgets for submission to clients and properties.
  • Monitor project budgets and marketing to maintain an awareness of the current financial status of each asset.
  • Complete the monthly/quarterly Property Manager Checklist and submit on-time.
  • Make rent and concession recommendations based on market conditions and availability.
  • Verify that each property is adequately maintaining appropriate and required forms, leases, documents, resident certifications, invoices, and all other necessary forms, posters, and signs required by the client, the lender, and FPI Management.
  • Assure that all units are maintained to FPI standards, including turn-over's, exterior curb appeal, decorating recommendations, and cleanliness.
  • Review vacancies, availability dates, and turn-over rates.
  • Review monthly operating statements, budget and variance reports, check registers as necessary, delinquency reports, and other financial reports as provided by FPI Management to ensure budgetary control.
  • Monitor service requests for completion, timeliness, and resident satisfaction.
  • Maintain a professional appearance at all times in the presence of employees, clients, and residents.
  • Provide training and positive guidance to all employees to ensure maximum productivity.
  • Personally respond to resident, client, and vendor calls, emails, and text messages within 24 hours of receipt during the work week.
  • Responsible for participating in recruiting activities and making sound hiring decisions for all on-site position openings.
  • Responsible for meeting all training requirements for the PM position and ensuring site employees have met the training requirements for their position.
  • Evaluate the performance of each on-site personnel on an on-going basis. Ensure all employee communication and counseling is properly documented and provided to the Human Resource Department.
  • Ensure CD Annual Reviews are completed, as well as Community Directors are completing reviews for each of their staff.
  • Portfolio Managers are responsible for ensuring their Sites and Community Directors are in compliance with all FPI Safety Policies and Procedures.
  • Maintain positive, professional, and effective communication with clients and supervisors to ensure FPI is meeting the client objectives and expectations.

Requirements:

  • Minimum 2 years' experience in a similar leadership role, within a property management environment.
  • High School diploma or equivalency certificate required. College degree in a relatable field preferred, or equivalent combination of education and work experience in the field of property management.
  • Certification or designation from an accredited organization, preferred (ARM, CAM, CAPS, COS, CPM, MPM, RMP, etc.).
  • Valid Real Estate Salesperson License (requirement varies by state).
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.

Skills Required:

  • Yardi
  • Weblisters
  • Site Pro
  • RealPage
  • Onesite
  • On-Site
  • Knock
  • G-Suite (Google)
  • Entrada
  • Adobe Acrobat
  • Craigslist
  • Microsoft Word
  • Microsoft Excel
  • Google Mail (GMail)
  • Google Drive
  • Internet Use
  • Basic Computer Skills
  • Management
  • Customer Service

Additional Information:

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

FPI Management, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management, Inc. participates in the E-Verify program.