Retail Operations Manager

4 weeks ago


Austin, Texas, United States Goodwill Industries of Central Texas Full time
Job Overview

Goodwill Industries of Central Texas is seeking a highly skilled Retail Supervisor to assist in the operation of our retail store. This role is responsible for providing exceptional customer service, managing sales transactions, and supervising retail sales associates.

Key Responsibilities
  • Assist the store manager in maintaining a positive and productive store environment.
  • Ensure compliance with Goodwill policies and procedures, including reporting any incidents or irregularities.
  • Resolve customer complaints in a fair and impartial manner, escalating issues to the store manager as needed.
  • Supervise and train retail sales associates to ensure excellent customer service and sales performance.
  • Monitor sales transactions and ensure accurate processing of sales and returns.
Requirements
  • At least 1 year of supervisory experience in a retail environment.
  • Ability to work in a fast-paced environment with frequent walking, standing, and lifting.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings and weekends.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Goodwill Industries of Central Texas is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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