Retail Sales Manager

3 weeks ago


Austin, Texas, United States Harbor Freight Tools Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Sales Supervisor to join our team at Harbor Freight Tools. As a key member of our store operations team, you will be responsible for ensuring exceptional customer service, maintaining a safe and organized store environment, and leading a team of sales associates.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive shopping experience for all customers.
  • Maintain a safe and organized store environment, including adhering to company safety policies and procedures.
  • Lead and develop a team of sales associates, providing coaching and feedback to ensure they meet their performance goals.
  • Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate inventory records.
  • Perform other duties as assigned by management.

Requirements:

  • 1 year experience in retail leadership role.
  • Ability to communicate clearly with customers and associates in person, email, and telephone.
  • Ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift.
  • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
  • Physically able and willing to become certified to operate a forklift in accordance with IIPP.
  • Open availability with the ability to work evenings, weekends, and holidays.

About Harbor Freight Tools:

We are a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.



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