Automotive Service Representative

4 days ago


Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full time

At SpeeDee - A Plus Automotive, we're seeking a skilled Automotive Service Representative to join our team. As a key member of our staff, you'll be responsible for delivering exceptional customer service and ensuring our customers receive the highest level of care for their vehicles.

Key Responsibilities:

  • Provide top-notch customer service, addressing customer inquiries and concerns in a professional and courteous manner.
  • Explain our preventative maintenance services and pricing structure to customers, promoting high customer satisfaction and increased sales.
  • Present all promotional materials to customers, ensuring they're aware of our latest offers and services.
  • Answer telephone calls in an approved manner, providing accurate and helpful information to customers.
  • Work collaboratively with our team to maintain a high level of quality customer service.

Requirements:

  • Previous retail or automotive experience is a plus, but not required.
  • Basic computer and office management skills are essential.
  • A clean and neat appearance, along with a good telephone voice, is a must.

About Us:

SpeeDee - A Plus Automotive is a trusted name in the automotive industry, with a commitment to quality service and customer satisfaction. We're a locally owned and operated business, dedicated to providing our customers with the best possible experience.



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