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Patient Services Ambassador

1 month ago

Laurel, Montana, United States Summit Health Inc Full time
Job Summary

We are seeking a highly skilled and friendly Patient Services Representative to join our team at Summit Health Inc.

The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional patient care.

Key Responsibilities:
  • Greet visitors, patients, and families in a professional and welcoming manner.
  • Direct patients to the appropriate areas of the facility, ensuring a smooth and efficient experience.
  • Provide exceptional customer service, responding to patient inquiries and resolving any issues in a timely and professional manner.
  • Maintain accurate and up-to-date patient records, ensuring confidentiality and adherence to HIPAA guidelines.
  • Collaborate with healthcare teams to ensure seamless patient flow and optimal care delivery.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of experience in a healthcare or customer service setting preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.