Community Engagement Professional

7 days ago


US West Palm Beach FL USA Graduate Philadelphia Full time
Job Title: Community Engagement Specialist

Job Summary:

The Community Engagement Specialist is a key member of the Graduate Philadelphia team, responsible for maintaining all community outreach activities and working collaboratively across the organization to oversee the research, development, implementation, and assessment of programs and services that directly impact the local community.

Key Responsibilities:

  • Track and report activity and key metrics through CRM (e.g., Excel & Salesforce)
  • Work with the Marketing department to inform collateral production
  • Provide weekly status updates on key activities to the Executive Leadership Team
  • Develop and implement strategies that ensure the engagement of past and present participants and other stakeholders in local communities
  • Raise brand awareness by engaging with diverse stakeholders on-site, in different retail and services locations, with demonstrated agility and versatility
  • Nurture new and old relationships with collaborative partners at the local, regional, and state level
  • Identify, plan, and participate in multiple outreach activities, including community events, fairs, workshops, appearances, and other communications opportunities
  • Oversee and direct the implementation of in-person and remote training sessions on relevant material to help build success strategies within local communities
  • Inform an annual budget for community outreach activities
  • Assist in the recruitment, orientation, training, deployment, and retention of volunteers, street teams, and staff as it relates to ongoing community engagement, marketing, and outreach
  • Oversee daily workflow of community engagement activities
  • Initiate, advance, and refer business development conversations related to new programming and services opportunities for the organization
  • Cultivate and maintain productive business relationships on an ongoing basis
  • Encourage and provide spaces for staff learning, sharing, and professional development opportunities to build knowledge and skills around community engagement and other topics relevant to organizational goals
  • Inform innovative programming based on observations and information from communities served
  • Actively identify resources and partnerships related to developing a robust wraparound services referral program

Requirements:

  • Bachelor's degree, required
  • Spanish Fluency Preferred
  • 3-5 years experience in Community Engagement, Business, Social Work, Education, or related field, preferred
  • 1-2 years in a supervisory role, preferred
  • Preferred experience within non-profit industry or with outreach activities
  • Excellent listening, verbal, and written communication skills, and ability to develop strong relationships and effectively communicate with both internal and external audiences
  • Strong project management, interpersonal, business relationship cultivation, negotiation, and conflict resolution skills
  • Demonstrated experience working with a wide range of constituencies in diverse communities
  • Detail-oriented with the ability to manage multiple projects at a time
  • Ability to organize meetings with stakeholders across multiple levels of the organization
  • Strong Excel, data tracking, and reporting skills

Working Conditions:

  • The worker is subject to both environmental conditions: Activities occur inside and outside of the organization. (At least 75-80% of the time is anticipated to be outside of the office.)


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