Passenger Operations Supervisor
2 weeks ago
Role Overview:
As a Passenger Operations Supervisor, you will oversee and coordinate the activities of passenger service representatives during your designated shift.
Key Responsibilities:
1. Supervise the check-in process for passengers and their luggage, ensuring a smooth and efficient experience.
2. Address inquiries and resolve concerns raised by passengers, providing exceptional customer service.
3. Manage staffing levels of passenger service agents to guarantee sufficient coverage during your shift.
Qualifications:
Experience in a supervisory role within the airline or service industry is preferred. Strong leadership and communication skills are essential.
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