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Swimming Pool Maintenance Specialist
2 months ago
National Pool Partners (NPP) is dedicated to enhancing the pool service sector and ensuring that pool ownership is a pleasurable experience. As we expand, we seek individuals who embody our core values:
- Optimistic
- Client-focused with a commitment to serving others and achieving outcomes
- Proactive
- Dependable and eager to advance in a dynamic environment
Joining our team means you will benefit from:
- Being part of a vibrant organization with a people-oriented ethos
- Health benefits, including complimentary dental coverage
- Retirement plan with company contributions
- Significant opportunities for personal and professional growth
We are currently in search of a Swimming Pool Maintenance Specialist. Below is a summary of the responsibilities associated with this role. If your qualifications align with this opportunity, we encourage you to consider applying or sharing this information with someone who may be a suitable candidate.
**Expertise in heating systems and automation is essential for this role. **
**A valid driver's license, a minimum of three years of driving experience, and a clean driving record are mandatory.**
MINIMUM REQUIREMENTS:
At least 1+ years of experience as a swimming pool maintenance specialist, along with a valid driver's license and a clean driving record.
ESSENTIAL QUALIFICATIONS:
Candidates must possess a high level of mechanical skill and comprehensive knowledge of swimming pool operational systems. Familiarity with various equipment brands is necessary. Ideal candidates should be self-driven, capable of working independently, and willing to communicate effectively and respectfully with clients while maintaining a professional demeanor. A commitment to meeting deadlines, strong customer service abilities, excellent verbal and written communication skills, and effective organizational capabilities are crucial.
KEY PERFORMANCE INDICATORS:
As a Maintenance Specialist, your primary duties will include, but are not limited to:
- Upholding company values and prioritizing customer satisfaction
- Possessing a thorough understanding of pool chemistry and equipment functionality, with the ability to convey this knowledge to clients.
- Diagnosing and resolving repair issues
- Understanding pool plumbing and electrical systems related to pool/spa heaters and heat/cool pumps.
- Documenting daily work activities
- Installing and repairing pumps, filters, heaters, and automation systems
- Coordinating daily schedules with repair personnel to optimize efficiency
- Collaborating with administrative staff to ensure precise accounting and billing
- Enhancing processes and proposing innovative ideas for growth
- Communicating repair needs to clients and obtaining necessary approvals
- Executing all tasks with a focus on customer satisfaction and safety
- Addressing customer care issues and complaints
- Maintaining a professional appearance at all times
- Exhibiting a positive attitude
QUALIFICATIONS:
- Minimum of 1+ years' experience as a swimming pool maintenance specialist.
- Must possess a valid driver's license with a clean driving record.
- 3 years of verifiable driving experience.
- Knowledge of pool plumbing, electrical systems for pool/spa heaters, and heat/cool pumps.
- Strong mechanical skills and understanding of swimming pool operational systems.
- Proficient knowledge of pool chemistry and equipment, with the ability to troubleshoot repairs.
Benefits - We provide top-tier benefits, including complimentary dental insurance for employees, paid time off, and a retirement plan. As we grow, opportunities for career advancement are available.
Compensation—This is an hourly non-exempt position with weekly pay. Compensation ranges from $21 to $25 per hour, based on experience. You will receive paid training and all necessary tools to succeed. Starting pay will be determined by experience.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Diversity in our workforce is vital to our commitment to quality and future success. We encourage all individuals to apply, regardless of race, gender, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Please inform us if you require accommodations to participate in the application process.