Banquet Server Assistant

4 days ago


Madison, Wisconsin, United States THE MADISON CONCOURSE HOTEL Full time
Job Summary

We are seeking a highly motivated and detail-oriented Banquet Server to join our team at The Madison Concourse Hotel. As a Banquet Server, you will play a critical role in ensuring that our guests have a flawless dining experience.

Key Responsibilities
  • Provide Exceptional Service: Work as a team to provide great service to guests during the meal, ensuring that their needs are met and exceeded.
  • Serve Meals with Precision: Serve plated meals or monitor buffet meals to ensure fresh food is replenished and any used plates are removed.
  • Prepare for Meals: Set up water pitchers or other table settings prior to the meal, ensuring that everything is in place for a seamless dining experience.
  • Deliver Meals with Care: Lift and carry trays with 8-10 meals and serve them to guests, taking care to ensure that each meal is delivered with a smile.
  • Clean and Maintain: Clean up during and after the meal, ensuring that the dining area is spotless and ready for the next meal.
  • Perform Side Work: Roll silverware and napkins, clean, and perform other work duties as assigned to ensure that the dining area is always ready for guests.
Requirements
  • Availability: Must be able to work a variety of shifts, including breakfast and lunch shifts, with shifts starting as early as 4:00am.
  • Teamwork: Must be able to work effectively as part of a team to provide exceptional service to guests.
  • Attention to Detail: Must be able to pay close attention to detail to ensure that meals are served correctly and the dining area is clean and well-maintained.
  • Physical Demands: Must be able to lift and carry trays with 8-10 meals and stand for long periods of time.
Benefits
  • Competitive Pay: Earn a competitive hourly wage, with opportunities for advancement and professional growth.
  • Benefits Package: Enjoy a comprehensive benefits package, including free employee parking, free employee meals, discounted hotel rooms, and more.
  • Opportunities for Advancement: Take advantage of opportunities for advancement and professional growth, including training and development programs.

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