Patient Care Specialist

4 weeks ago

Ashland, Massachusetts, United States VPNE Parking Solutions Full time
Overview

Aloha Solutions is a family-owned, rapidly growing company headquartered in the Greater Boston Area. Our parent company, VPNE, has been collaborating with the world's finest hospitals to solve their people and logistics challenges since 1993. We promote growth from within and instill our company's family values in an ever-expanding business. Our teammates are energetic, friendly, and proactive in helping Aloha/VPNE build its brand while working at the world's most prestigious healthcare institutions.

Responsibilities

The Patient Observer functions under the direction of the registered nurse responsible for the care of the patient and in accordance with the individualized needs of the patient. Nursing care is provided to the patient by nursing staff.

  • Communicates any change of assignment to the nursing office.
  • Performs patient observation as assigned.
  • Documents patients' behavior using the appropriate form/tool.
  • Obtains appropriate information at the start of the shift in regard to care from Registered Nurse.
  • Patient conversation guidelines should be adhered to.
  • Monitors the safety of the patient and maintains a safe environment as directed by the registered nurse.
  • Monitors patient for escalating behavior.
  • Accompanies the patient to the bathroom and testing as needed.
  • Demonstrates proficiency with the use of bed alarms.
  • Patient's clothing and belongings will be placed in the patient's closet away from the patient.
  • Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
  • Observes and reports patient's status and needs to nurse.
  • Remains on duty until relieved by oncoming coverage or Nurse discontinues coverage.
Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Requirements:

  • Safeguarding
    • Safeguards the privacy and security of patient information. The employee complies with policies and procedures relating to the hospital's privacy and security programs.
    • Brings potential compliance issues to a manager, supervisor, director, or VP.
  • Patient and Family Centered Care
    • Conveys respect for values, preferences, and expressed needs of the patient and family.
    • Communicates and collaborates effectively with patients, families to promote patient health and well-being.
  • Age & Culture
    • Considers the individual needs of each person with whom they interact.
    • Interacts with sensitivity in the delivery of care/services of diverse populations as needed.
    • Reports to work in proper uniform as per departmental standards and/or hospital policy.
    • All Clinical Patient Support colleagues will maintain a professional, courteous attitude toward patients, coworkers, and all departments daily.
  • Safety Awareness
    • Fosters a Culture of Safety through personal ownership and commitment to a safe environment.
    • Demonstrates proper body mechanics in all functions.
    • Understands individual role/responsibilities in the event of a hospital code.
    • Performs proper handwashing per CDC guidelines.
    • Utilizes Chain of Command to communicate any identified patient or staff safety risks.
    • Reports patient status to oncoming staff in a respectful, professional manner.
    • Is able to access payroll and manage personal clocking and calendar in Time PC Application.
Benefits

Paid weekly

Medical, Dental, Vision

401K with up to a 5% match

Commuter benefits

Childcare benefits

Discount programs

Short-term disability

Accident insurance

Life insurance

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