Security Officer

4 days ago

Ashland, Massachusetts, United States Brigham & Women's Faulkner Hospital(BWFH) Full time
About the Role

We are seeking a highly skilled and dedicated Security Officer to join our team at Brigham and Women's Faulkner Hospital. As a Security Officer, you will play a critical role in maintaining a safe and secure environment for our patients, visitors, and employees.

Key Responsibilities
  • Protect people and property through patrol, investigation, monitoring alarms, and surveillance cameras
  • Provide escorts for staff, visitors, and patients as requested
  • Apprehend criminal violators when necessary and appropriate
  • Provide emergency response to a variety of situations
  • Apply patient restraints as needed
  • Patrol assigned areas, buildings, and grounds, focusing on areas where security problems have occurred
  • Identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages to Hospital property, patients, visitors, and employees
  • Maintain strict confidentiality at all times
  • Prepare and submit written reports and daily events in a complete, timely, and accurate manner
  • Maintain accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation
  • Act as Security Dispatch Operator as needed
  • Act as a first responder to HazMat incidents
  • Create safety awareness among patients, visitors, and staff
Working Conditions
  • Work is fast-paced and physically demanding
  • Walks within and around the hospital campus; to and from parking areas and buildings on premises in all weather conditions
  • Runs short distances when responding to stat calls and other security emergencies; interacting with patients as needed
  • Stands for long periods both indoors and outdoors in all weather conditions
  • Lifts, pulls and pushes when transporting and interacting with patients
  • Potential hazards exist in encounters with physically aggressive patients, visitors, and others
About Brigham and Women's Faulkner Hospital

Brigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable, and inclusive organization as we aim to reflect the diversity of our patients. At Mass General Brigham, we believe in equal access to quality care, employment, and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin, and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Brigham and Women's Faulkner Hospital is a 171-bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.

At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home.

Qualifications
  • Minimum of a high school diploma required. A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered
  • 1-3 years of police, emergency services, security, or related experience preferred
  • Must possess and maintain a MA driver's license or valid license from the state in which the employee resides
  • Must submit to and pass an annual criminal background check
  • Physically must be able to lift patients (approximately 50 pounds) with the help of others, walk at a rapid pace, walk/stand for extended periods of time and withstand adverse weather conditions
  • Must obtain prior to end of training period and maintain throughout employment: De-Escalation Training and Healthcare Defensive Tactics System (HDTS), Handcuff Tactics (HT) training, Pepper Spray Defense (PSD) training, First Aid/CPR/AED within the first 60 days of hire, C-Spine Immobilization training
  • Must obtain within one year of employment and maintain throughout employment: HazMat Levels 1, 2 & 3, International Association of Healthcare Security and Safety (IAHSS) Basic Officer Certification
  • Ensures all required training is up-to-date and maintains individual training records and reports errors to appropriate supervisor or manager
  • Massachusetts License to Carry Class A preferred
  • Ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63
  • Recognize, acknowledge, respect and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others
  • Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression; Effectively manage a high volume of activity
  • Technology: use of access control and database software, communications equipment, and first aid equipment. Able to trouble shoot systems when necessary

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