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Shipping Operations Specialist

2 months ago

Jacksonville, Florida, United States HC Brands Full time
Job OverviewShipping Operations Specialist

Department: Operations

Employment Type: Full Time

Location: Remote

Reporting To: Operations Manager

Position Summary

HC Brands is dedicated to the art of personalization, providing a wide array of products that foster connections among individuals. As a thriving and profitable ecommerce enterprise, we leverage diverse online platforms to reach our customers. Our commitment to unique offerings empowers clients to forge meaningful relationships in both personal and professional realms.

The Shipping Operations Specialist plays a crucial role in ensuring timely delivery of customized products to our clientele.

Key Responsibilities:
  • Generate accurate invoices and shipping labels during the billing process.
  • Manage inventory control and processing of returns.
  • Handle stock transfer orders efficiently.
  • Create and maintain shipping documentation.
  • Implement address corrections as necessary.
  • Coordinate outgoing shipments with various carriers.
  • Communicate precise order and shipment details.
  • Perform additional duties as assigned.
Qualifications:
  • Passion for Customer Support: Our ethos revolves around fostering meaningful connections. Your role will be pivotal in delivering personalized products and ensuring customer satisfaction.
  • Attention to Detail: Accuracy and quality are paramount. You will be responsible for reviewing products meticulously.
  • Proficient Computer Skills: Familiarity with shipping systems is essential. We will provide training, but you must quickly adapt and retain information for efficient product shipping.

At HC Brands, we seek individuals who are genuinely enthusiastic about contributing to our mission. We value creativity and problem-solving skills, especially in a dynamic environment where challenges arise frequently.

Company Culture and Benefits:

We are committed to cultivating an exceptional workplace culture that supports our team while motivating them to excel. Our benefits include:
  • Comprehensive health, dental, vision, and life insurance.
  • Paid holidays and time off.
  • 401(k) plan with company matching.
  • Community service time off.
  • Employee discounts on products.
  • Potential for quarterly incentive bonuses based on company performance.

Beyond tangible benefits, you will be part of a growing team focused on nurturing connections with employees, customers, and the community. Our mission at HC Brands emphasizes the importance of personal interactions, and we strive to prioritize relationships, one custom order at a time.

Equal Employment Opportunity

HC Brands is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and are dedicated to ensuring that all employees have the opportunity to contribute to our success, valued for their unique skills and perspectives.