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Front Desk Associate

2 months ago

Destin, Florida, United States HEI Hotels & Resorts Full time
{"title": "Front Desk Agent", "description": "Key Responsibilities
  • Provide exceptional customer service to guests, ensuring a positive experience throughout their stay.
  • Process guest arrivals and departures, including check-in, check-out, and room assignments.
  • Manage front desk operations, including handling guest inquiries, resolving issues, and maintaining accurate records.
  • Collaborate with other departments to ensure seamless guest experiences, including housekeeping, food and beverage, and maintenance.
  • Stay up-to-date on hotel policies, procedures, and services to provide accurate information to guests.
Requirements
  • High school diploma or equivalent required; college degree preferred.
  • Previous hotel experience preferred, but not required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Basic math skills and ability to handle cash and operate a point-of-sale system.
Benefits

HEI Hotels & Resorts offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates.

", "lang_code": "en-US"}