Assistant Service Manager
3 days ago
Job Summary
The Assistant Service Manager at Valvoline Instant Oil Change is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who wants to lead one of our service centers and is ready to start taking the initiative among auto technicians.
Responsibilities
- Supervise and mentor all service technicians
- Provide service training to new technicians
- Help the Service Center Manager to find solutions for customer service
- Provide superior customer service leadership
- Run inventory, scheduling, and payroll as business elements of the service center
- Help to maintain a clean, well-organized service center and facilitate a safe and secure working environment
- Open and/or close the service center under specific direction of the Service Center Manager
- Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
Requirements
- Effective interpersonal, oral, and written communication skills
- Knowledge of cash, facility, and safety control policies and practices
- High school diploma or equivalent
- 1 year of supervisory experience or related experience/training preferred
Benefits
- We offer medical, dental, vision, and 401k
- Candidates will participate in a six-month training program that includes understanding of the Technician, Customer Service Advisor, and Senior Technician positions
- Valvoline has spent 150 years under the hood perfecting our lubricants to improve vehicle performance
Company Culture
We value our employees' honesty, push for effective work ethics, recognize achievement, and focus on self-improvement and ongoing learning.
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