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Guest Services Associate

2 months ago

Winter Garden, Florida, United States Hilton Grand Vacations Full time
Position Overview

The Guest Services Associate plays a crucial role in ensuring a seamless experience for our guests at Hilton Grand Vacations. This position involves:

  • Reservation Management: Utilizing our advanced reservation system to check unit availability and assist guests with their bookings or modifications as needed.
  • Financial Transactions: Ensuring that all charges and credits are accurately recorded, while collecting payments efficiently.
  • Payment Handling: Managing both credit card and cash transactions with precision and care.

We are committed to providing exceptional service and creating memorable experiences for our guests. The ideal candidate will have a passion for hospitality and a keen attention to detail.