Client Relations Specialist

20 hours ago


Garland, Texas, United States Community Choice Financial Family of Brands Full time
Job Description:
Community Choice Financial Family of Brands is seeking a highly motivated Customer Service Representative to join our team. In this role, you will be responsible for delivering outstanding customer service, processing transactions accurately, and promoting our financial services to existing and potential clients. This is an excellent opportunity to develop your skills, work with a dynamic team, and contribute to the success of our organization.

Main Responsibilities:
  1. Deliver exceptional customer service by responding to inquiries, addressing concerns, and resolving issues promptly.
  2. Process customer transactions accurately, including check cashing, money transfers, and customer payments.
  3. Develop and maintain strong relationships with customers to drive repeat business and foster loyalty.
  4. Collaborate with colleagues to achieve sales targets and promote new business growth.
  5. Ensure compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.


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