Customer Insights Analyst
4 weeks ago
We are seeking a highly skilled Customer Insights Analyst to join our team at Delta Dental of Washington. The ideal candidate will have a strong background in market research and consumer insights, with experience in analyzing complex data and developing actionable recommendations.
Key Responsibilities:- Own qualitative and quantitative research projects to explore customer behaviors, experiences, and brand perceptions.
- Develop and implement research methodologies to address key strategic objectives across different phases of the customer lifecycle.
- Use various analytic tools to perform statistical analysis and visualization of customer and/or research data.
- Create compelling visualizations of research data to clearly communicate insights to senior team members.
- Synthesize customer feedback into actionable insights and recommendations to enhance product design, functionality, and the overall customer experience.
- Bachelor's degree in a relevant field, such as marketing, business, or statistics.
- 2+ years of experience in market research or consumer insights.
- Strong proficiency in data analysis tools and software, such as SQL, Tableau, and R or Python.
- Ability to build data visualizations and communicate complex data insights to stakeholders.
- Excellent communication and problem-solving skills.
- A highly competitive salary range of $71,450.00 to $99,450.00, depending on location and experience.
- A generous 401k match and comprehensive benefits package.
- Opportunities for professional development and growth within the company.
Delta Dental of Washington is an Equal Opportunity/Affirmative Action employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are a motivated and detail-oriented individual with a passion for customer insights, we encourage you to apply for this exciting opportunity.
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Customer Insights Analyst
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Customer Insights Analyst
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Seattle, Washington, United States Delta Dental of Washington Full timeWe are seeking a highly skilled Customer Insights Analyst to join our team at Delta Dental of Washington. The ideal candidate will have a strong background in market research and consumer insights, with experience in analyzing oral health data and conducting primary research to uncover customer needs and improve customer experience.Key Responsibilities:Own...
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