Veterinary Clinic Representative

2 weeks ago


Brooklyn, New York, United States All Ears Veterinary Full time
About All Ears Veterinary

We're a modern, independently-owned veterinary clinic dedicated to creating a happy and fulfilling work environment. Our team is built on respect, support, and a commitment to excellence. We encourage curiosity, flexibility, and open communication to ensure the best medicine for our patients and team.

Job Summary

We're seeking a Client Service Representative to join our growing team. As the face of our clinic, you'll welcome clients and patients with compassion and a smile. Your role will involve answering phones, managing appointment bookings, and maintaining the cleanliness of the reception area.

Responsibilities
  • Serve as the liaison between clinic staff and clients
  • Manage appointment bookings and requests through various communication tools
  • Maintain the cleanliness of the reception area
  • Update patient records from previous or specialty clinics
  • Check out clients and receive payment after appointments
  • Help out wherever requested by your team lead
Requirements
  • 2+ years experience working in a similar role
  • A passion for serving and caring for people and pets
  • A commitment to ethical and compassionate care above all else
  • A positive attitude and desire to work in a fast-paced, collaborative environment
  • Strong written and verbal communication skills
  • An openness to feedback and willingness to learn and improve every day
  • Availability to work weekends (Saturday and Sunday)
  • Comfort typing and multitasking with various software and online tools
  • An ability to de-escalate situations and resolve conflict
What We Offer
  • Competitive compensation based on experience ($20-25/hr)
  • Participation in a team bonus based on overall clinic performance
  • Excellent health, dental, vision, disability, and life insurance (low cost to employees)
  • 401(k) with up to a 4% company match
  • Discounted veterinary services for your pet(s)
  • Generous paid time off and company-wide holidays
  • 12 weeks paid parental leave (6 weeks fully paid)
  • A fully stocked break room
  • A career path with direct mentorship, clear goals, and ample growth opportunities

We're committed to a diverse work environment where all individuals are treated with respect and dignity. We're an equal opportunity employer and welcome applications from qualified candidates.



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